Privacy Policy for Maxpro Asia – MCX Commodity Trading Platform (Website
& Mobile App)
Effective Date: 01.04.2025
Maxpro Asia is committed to protecting the privacy of
users who access our MCX commodity trading services via our website and
mobile application (“Platform”).
This Privacy Policy outlines how we collect, use, disclose, and
safeguard your personal information.
1. Information We Collect
- Personal details (Name, Email, Phone, Address)
- KYC data (PAN, Aadhaar, ID proof)
- Trading activity (Orders, Transactions, Preferences)
- Device/browser information (IP address, device ID, OS/browser
version)
- Location and access logs for security and compliance
2. Use of Information
- To verify your identity and comply with regulatory requirements
- To facilitate trading in MCX commodities
- To communicate with you (transactional, support, or promotional
purposes)
- To analyze usage patterns and improve platform functionality
3. Data Sharing
We may share your information with:
- MCX and other regulatory authorities
- Third-party service providers (e.g., KYC verification, payment
gateways)
- IT, analytics, and security vendors under strict
confidentiality
- As required by law, legal process, or to protect rights
4. Data Retention
We retain your data for as long as necessary to provide services,
fulfill legal obligations, and resolve disputes.
5. Data Security
We implement industry-standard security measures such as encryption,
access control, and secure servers to protect your data.
6. User Rights
You may request access to, correction of, or deletion of your data by
contacting customercare@maxproasia.in.
7. Updates
We may update this policy periodically. Continued use of our platform
constitutes your acceptance of the revised terms.